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Xinhua News

Take multiple measures to polish the service window

Release time:

2015-01-12

Technical department raw material inspection, steel rolling inspection is the window unit of the company, their work style directly affects the image of the company.

Take multiple measures to polish the service window

Technical department raw material inspection, steel rolling inspection is the window unit of the company, their work style directly affects the image of the company. For a long time, honesty and self-discipline of quality inspection posts have been the focus of the company and department leaders. In particular, some truck drivers are quite dissatisfied with the work of quality control positions. Although the company dealt with many people seriously, but there are still some people in the hand of the "right" to eat, take, card, want, tarnish the image of the company.

In order to fundamentally prevent this phenomenon from happening again, the technology department actively responded to the call of the company, set up a clean and self-discipline rectification team, took a number of measures, vigorously rectify the behavior of eating and taking cards, advocate the window unit staff integrity and self-discipline, put an end to duty crimes, polish the quality inspection window.

First, the window unit "clean and self-disciplined, put an end to duty crimes" mobilization meeting, all personnel signed clean and self-disciplined letter of commitment.

Second, the production of report phone banner, accept the supervision of drivers and personnel from all walks of life.

 

 

第三，给所有窗口单位员工定制袖标，并进行编号，每个人对应一个号码，方便管理和举报。

第四，结合分厂和销售部，根据实际情况重新修订检验流程，明确步骤和工序时间，提高工作效率。

第五，加大对收受贿赂、吃拿卡要的处罚力度，明确公司底线，对顶风作案的人员绝不姑息，一经查实立即开除，影响较大的移送公安机关处理。

 经过一个多月的整治，司机对质检工作从开始的每天有举报到现在每周零举报，现场调查司机满意度高，反映良好，有力维护了中铁装备的良好形象。